És la primera vegada que compro però hi hauran més. Roba amb essència!!
Gràcies
Una experiència super satisfactòria ! Ivete nos ha atén sido super bien y nos ha ayi dado mucho para emcontrar el outfit para el bautizo ! Muchisimas gracias volveremos !!!
I purchased the Nia pants last summer in your store in Sitges, and while they are undeniably beautiful, the quality is a massive letdown for the price point.
Despite only wearing them twice and being extremely careful to hand wash them, the fabric is already failing. I’ve discovered a hole in the viscose, and there are pulled strings throughout the material. To be honest, I’ve seen better durability from "fast fashion" brands at a fraction of the cost.
For a 169€ investment, I expected a garment that would last more than one season. It’s a shame because the design is lovely, but the material quality simply isn't there.
Hi Katharina,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the Nia Pants.
At Black Book The Label, we consciously choose to work exclusively with natural fibers rather than polyester or synthetic fabrics. While these materials offer a more elevated feel, breathability, and longevity when properly cared for, they are also inherently more delicate and can be more sensitive to friction, pulling, and general wear. For this reason, we always recommend hand washing or using a delicate, low-temperature program, strictly following the care instructions provided on the garment label.
That said, this is not the experience we want our customers to have with our pieces. We truly value your support and would love the opportunity to make this right for you. Our customer care team will be reaching out to you via email shortly to assist further.
Perfection! Beautiful pieces & outstanding customer service!
The dresses are incredibly beautiful and you can tell that the quality is great. I bought a bag and a dress for a wedding, no regrets !
Trato excepcional y cómo siempre las piezas únicas. He comprado dos piezas bellísimas
I had the most wonderful experience. I found two absolutely beautiful dresses, each one so elegant and unique, but what made the visit truly special was Luz. She has such a warm and radiant energy, and she helped me feel so comfortable and inspired while choosing. It felt less like shopping and more like being guided by a dear friend. Thank you, Luz, for making it such a memorable and feminine experience ✨🌸
Absolutely beautiful, well-made clothing. The lady working here was very helpful in helping me choose the right size and the best color for my complexion.
Un brand molto attento ai suoi clienti. Ho acquistato dal sito con una spedizione express via UPS che però ha tardato molto. Nonostante la responsabilità non fosse loro, hanno fatto il gesto molto carino di mandarmi il mio secondo acquisto sempre con spedizione urgente ma a loro carico.
In quanto agli abiti, semplicemente sono incantevoli, di fattura pregiatissima e assolutamente unici. I miei abiti preferiti, se esistessero di ogni colore li comprerei tutti!
I had such a wonderful experience at Black Book The Label in Sitges! Luz was incredibly friendly and helpful—she took the time to understand what I was looking for and helped me find the perfect dress to wear as a wedding guest. Her warm, personal approach made the whole experience so enjoyable. The designs in the shop are absolutely beautiful—elegant and unique.
Highly recommend visiting if you’re in town!
Estábamos de paso y vimos cosas súper bonitas y elegantes. Compramos un vestido que usaremos durante muchos años. Quiero mencionar especialmente a la vendedora, la chica era muy amable y sonriente, fue un placer conocerla. Gracias por las cosas geniales. Cuando vengamos a Sitges, definitivamente volveremos aquí.
Geweldig! Letterlijk alles in de winkel is mooi. Het zijn mooie pure stoffen en geweldige hulp gehad van Luz. Ik ben naar huis gegaan met een hele mooie jurk. *5 star service en product. Bedankt!
Geweldige winkel. Prachtige kleding met unieke design, die je vrouwelijkheid benadrukken. We zijn allemaal vertrokken met mooie jurken. Amazing!!
Очень милый магазин с приятным ассортиментом и приятным обслуживанием! Всегда выхожу оттуда с покупкой и довольна качеством!